Lead - Employee Experience - BFS/IT

1. Employee Experience Enhancement

- Develop and execute strategies to improve the overall employee experience.

- Conduct employee surveys and gather feedback to identify areas for improvement.

- Collaborate with HR and other teams to create a welcoming, inclusive, and engaging workplace culture.

- Employee Experience Platform (EEP) Strategy & Planning - Define and prioritize features and functionalities based on employee needs and feedback. Develop and implement a strategic Roadmap for the platform.

- Continuously assess and analyze the effectiveness of EEP.

- Creation of Action Plans to enhance Employee Engagement levels and ensure adherence to the Plans.

- Managing the Response Rate of the survey and Act as a key point of contact for employees and stakeholders, addressing inquiries, providing guidance, and managing expectations.

- Prepare regular reports and presentations on key metrics and trends for senior management.

- Recommend data-driven strategies to optimize the EEP and enhance employee experience.

2. Talent Development

- Design and implement comprehensive L&D programs aligned with organizational goals.

- Manage Digital Learning Platform

- Identify training needs and create relevant training modules, workshops, and resources.

- Monitor and assess the effectiveness of training initiatives and adjust as needed.

- Promote a culture of continuous learning and skill enhancement.

- Develop and oversee onboarding programs to ensure new hires have a smooth transition into the organization.

- Create materials and resources to help new employees understand company culture, values, and expectations.

3. Employee Engagement

- Collaborate with HR to develop and implement employee engagement initiatives.

- Organize team-building activities, events, and recognition programs.

4. Metrics and Reporting

- Track and analyze employee engagement and L&D metrics - Present regular reports to senior leadership with recommendations for improvements.