Lead/Director - Global Total Rewards - FMCG

We are currently hiring for Global Total Rewards Lead/Director for a leading MNC into FMCG.

The role reports to Sr. Director, HR Services Lead

Job Location - Hyderabad

Roles and Responsibilities:

- The Total Rewards Services Team leader will lead a team responsible for agreed Global TR activities, Sector TR transactions which impact the associates across the globe.

Major Responsibilities include:

- Deliver customer quality and budget targets; ensure high quality and efficient transactions and TR CoE and associate interactions; proactively introduce processes and programs to drive continuous improvement; drive and influence technical improvements to TR/HR Ops Tools and other platforms to drive process improvement and productivity.

- The role requires strong TR Shared services expereice, TR process knowledge and TR systems management and technical experience, process subject matter expertise as well as partnership with TR leaders and cross-functional stakeholders to deliver SLA/CSAT based customer service.

- The leader will maintain a strong level of customer, supplier and vendor relationships in order to enable the successful implementation of corporate programs and delivery and optimization of processes.

Key Skills:

- TR shared service experience; US benefits and administration is a must must have

- Team management: Shared Service: Managing large scale organizations

- TR tools experience and understanding of tool connectivity for smooth data flow

- Service management and ticket management system experience

- Customer orientation and executive presence is critical

- Process management and continuous improvement with a focus on optimization and productivity

- Organization Change Management experience