Lead - Delivery Sales - IT

Location- Mumbai

Responsibilities: Sales Strategy and Execution:

- Develop and implement sales strategies to achieve revenue targets and business objectives.

- Collaborate with the sales team to identify new business opportunities and expand client relationships.

- Conduct market research to stay informed about industry trends and competitors.

Project Delivery and Client Satisfaction:

- Oversee the end-to-end delivery of services, ensuring that client expectations are met or exceeded.

- Act as the primary point of contact for clients, addressing inquiries, concerns, and ensuring overall satisfaction.

- Collaborate with project teams to optimize service delivery processes. Team Leadership and Collaboration:

- Lead and inspire the sales and delivery teams, fostering a collaborative and high-performance culture.

- Work closely with cross-functional teams, including Operations, Marketing, and Customer Support, to achieve common goals.

- Provide guidance and support to team members, promoting professional growth. Performance Analysis and Reporting:

- Monitor and analyze sales performance metrics, providing regular reports to senior management.

- Identify areas for improvement and implement strategies to optimize sales and delivery processes.

- Collaborate with the finance team to ensure accurate invoicing and financial reporting.

Qualifications:

- Proven experience in sales leadership and project delivery within a service-oriented industry.

- Strong understanding of service delivery processes and client management.

- Excellent communication and negotiation skills.

- Ability to analyze data and make data-driven decisions.

- Leadership skills with the ability to inspire and motivate teams.

Benefits:

- Competitive salary and performance-based incentives

- Professional development opportunities

- Flexible work schedule