Lead - Data Governance

Drive Framework for Data Capture / Completeness

1. Liaise with key Sales. Operations, planning, UW, Claims, IT team to get data / business figures / analysis or any approvals required for the same.

2. Roadmap for Data Governance and Defined ownership of masters and systems

3. Data Completeness across 360 degree customer touchpoints and lifecycle structured and unstructured data

4. Conduct gap analysis to understand areas of improvement. Agreement on data standards and actions to bridge gaps

5. Tracking Data completeness index and Dashboarding data index

Manage Data Quality index and Data augmentation

1. System validation for data quality, Master data management and Tracking Data quality index

2. One view of Data - new data sources and data orchestration

3. Data digitization and Data transformation Smart / derived variables

4. Third party and fintech for data collection and augmentation

Planning and implementing Data quality reports and additional insights for sales, customer profiling and operations

MIS dissemination and automation and Implementing Customer one view / 360 degree data and Digital Agenda

Resource Management  



1. Ensure elaborate functional knowledge sharing and extensive training for Outsource / Developers team employees who can provide quality support.