Lead - Corporate Training - Retail

Corporate Training Lead

About the Company :

One of the largest retail and hospitality organizations in the Middle East, Africa and India. The group is involved in retailing of apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement and baby products. Consistently striving to deliver exceptional value, the company has over 55,000 employees, operates over 2,200 outlets, occupying over 30 million sq. ft. across 21 countries.

The Group provides a value-driven product range for the entire family through a diverse portfolio of 57 brands - constituting 27 own brands and 30 franchise brands.

Summary of Role Responsibilities :

- Business partnering

- Participate in strategy development

- Drive corporate training initiatives

- Design and deliver learning solutions

- Facilitate learning workshops

- Support regional TT team as needed

Key Job Responsibilities :

Business Partnering

- Understand and align to talent transformation department priorities and goals

- Identify learning needs by consulting with stakeholders

- Tailor the learning and provide solutions/ approaches / methodologies to suit organization's perspectives and business requirements

- Research and bring L&D best practices and trends into the discussions to suggest and recommend solutions

- Be the sounding board for the business functions

- Partner with HR teams for culture building and employee engagement

Planning and Strategy

- Support Head of TT in creating a learning organization through strategizing, visioning, innovating and creating learning pathways

- Manage the corporate training budgets

- Support regional TT teams when required for creating and implementing learning initiatives

Training Operations Management

- Drive corporate training initiatives that meet development needs of employees and improves business performance

- Publish and manage corporate training calendar

- Manage resources, including working with both internal employees/stakeholders and training vendors to design, create and deliver training

- Review, publish and present training analysis through agreed MIS formats

Learning Design and Delivery

- Design, develop and review training content for identified topics

- Design and implement leadership/behavioral development programs

- Create and maintain participant workbook, facilitator guides, power point presentations and other learning artefacts as needed

- Facilitate learning workshops on assigned topics as a subject matter expert (SME)

- Ensure course effectiveness, analyze findings and take corrective actions

- Conduct Train the Trainer (TTT) programs for intra and inter teams as required

- Use innovative techniques to sustain learning beyond the classroom

- Recommend and use appropriate learning technologies (E-learning, LMS, Simulations, Gamification, AI, ML etc.)

- Adapt non-conventional/innovative learning avenues (theatre, music, community learning platforms
etc.)