Lead - Content & Knowledge Management - Chemical & Natural Resources Domain - Consulting Firm

Chemical & Natural Resources Content Management team focuses on creating structured, accessible, reusable and relevant content for the all Chemical & Natural Resources practitioners across Accenture. The Industry Content management lead interfaces with Industry Leadership to understand strategic investment priorities, defines ways of managing key knowledge assets and defines the appropriate knowledge processes to put in place for growing, maintaining and promoting reuse of key knowledge assets for Chemical & Natural Resources Industry.

The Industry Content management lead is expected to :

- Interface with Professional community leads, Industry Management Director, Industry segment lead, Diamond Clients Accounts team and Business Service Leads to understand their strategic investment priorities and content actions arising as a result

- Interface with Marketing Lead (team) and/or Accenture Research - for Market Insights, and to co-drive push of content to the practice; Learning and Talent development leads as the consumer of content.

- Compare current state to content priorities - identifying content gaps

- Define action plan to address content gaps by harvesting

- Compare current state to expected usage for strategic content - identifying action plan to improve content reuse and dissemination

- Create content management strategy and review with Industry Leadership on a regular basis

- Identify Priority Engagements for Harvesting and identify key resources (- Project Champions- )

- Define content placement strategy on Knowledge Management Channels

- Determine key assets that need to be extracted from identified projects and understand Accenture Intellectual Property Policy for Business Services, Offerings and knowledge assets

- Facilitate and enable teams on tasks related to Engagement Harvesting & Sanitization(i.e. how to post and search for materials on the KX)

- Validate requirements provided by business on needs for packaging or synthesizing knowledge

- Inform business of new assets on Knowledge Exchange

- Audit Community Stream (Follow hashtags and communities, Monitor related Streams and Circles, Respond to queries and comments, Tag people related to the topic- ). Any issue related to the Stream should be raised and escalated to the proper service teams.

- Ensure content management actions are driven by your metrics, priorities and result

- Prepare new material/deck with information logically formatted for review and update existing material with information/knowledge based on harvesting content

- Drive content promotion and awareness about available content - leveraging other organizations as needed (ex. Marketing)

- Execute overall content management program activities including budget management