Opening for Lead CoE for Salesforce CRM - Lead the OneCRM program to implement the agreed CRM strategy and roadmap: understand business requirements, mitigate risks and create business cases to recommend strategies and solutions across the Salesforce platform to achieve business needs - Work with BU Leadership and relevant Product Owners to drive the end-to-end design, roadmap, implementation plan - Manage & prioritize detailed CRM project plans in collaboration with CRM CoE Members - Assist in setting and managing best practices with Salesforce objects, data management, security and compliance - Drive user success & adoption of CRM (SFDC) by enabling change network and stakeholder engagement - Work closely with the BU Leadership to define performance metrics, and identify/execute improvement programs - Continually support capability building for CoE in the area of Lightning Platform Development, Predictive & Prescriptive Analytics etc. - Lead the CRM Partner Ecosystem, foster an innovation focused culture - This role will ensure to achieve full potential of CRM implementation through measurable benefit realization, best practice implementation in process & technology - Ensure agile delivery with improved time to market and user satisfaction - Program Planning, Delivery Governance, Resource Optimization & Monitoring of critical issues/risks across CRM projects - Benefits Realization Plan Development in sync with project deliverables - Oversee tracking of key metrics (usage, operational, strategic) and KPIs driven from CRM along with BU team

Mumbai

Lead - Center Of Excellence - Salesforce CRM 

Lead - Center Of Excellence - Salesforce CRM  ,Job Description for Lead - Center Of Excellence - Salesforce CRM  in Antal International in  Mumbai for (8-12) years of experience. Apply Now!

Job Description for Lead - Center Of Excellence - Salesforce CRM  in Antal International in  Mumbai for (8-12) years of experience. Apply Now!