Lead - Business Excellence - PMO

Business Excellence (direct ownership):

- Complete business excellence projects across the business through the PMO model within the defined TATs

- Conduct application-based training across the business

- Develop enterprise plans to drive Business Excellence & Knowledge Management that positions capabilities in anticipation of customer requirements and demands

- Effective solutions for efficiency improvement and cost optimization

- Developing a project and implementation in the business till it stabilizes

- Consistently working with Operations team for Innovation and solutions for Customer Convenience

- Find opportunities to increase Speed of operational activities

- Automation of operational processes

- Introduce the Latest technology in SIOP to take it to version 2

- Collaborate with the Branch Ops team to align them to version 2

- Create live dashboards for the stakeholders to identify the areas of risk and improvement

- work with the Quality head to develop assessment modules for quality and areas for improvement

- Consistently evaluate the Cost of operating in all locations and better ideas for efficiency in each location.

Operations (Direct ownership) :

- Constantly scan the market to identify strategic investments/ new product offerings to identify investment opportunities

- Conduct detailed market analysis through standard Project Feasibility and Appraisal methods to evaluate the identified business opportunities

- Prepare reports, information memorandum, and documents using Word and PowerPoint.

- Deliver high-quality working papers and reports to specified deadlines.

- Perform research on specified companies and sectors through accessing industry databases and public information sources to build a business case

- Collect data and analyze the data to present the findings in a suitable form to senior management