Job Responsibilities & Key Result Areas :  - Drive Re-engineering/Business Transformation - End to End process diagnostics, Current state assessments, Fit gap analysis, opportunity identification.  - Develop and Measure Customer Purchase Experience Index and suggest process improvements  - Technology deployment to redesign the manual processes. Stakeholder management and change management to re-engineer the process.  - Responsible for up keep of the business process repository and drive the continuous improvement cycle.  - Preparing & presenting various weekly/monthly MIS reports pertaining to process controls and productivity achieved through initiatives run.  - Mapping client's need, identifying improvement areas & implementing measures to maximize customer satisfaction levels. Ensuring continuous interaction with the internal customers to make sure that area of concern can be worked upon for improved service levels.  - Coordinating with the Internal Audit Team to ensure all compliances   Desired Skills and Competencies :  - Process management skills  - Ability to draw interlink ages between various processes  - Strong communication and interpersonal skills  - Strong problem solving skills with an eye for detail  - Passion for excellence  Ideal Candidate :  - Preference given to candidates certified on lean and six sigma black belt  - Preference given to people with prior experience in project and process management.  - Experience in sales and distribution would be an added advantage

Delhi NCR

Others

LAVA International - Manager - Process Excellence - IIM/XLRI/MDI/ISB 

LAVA International - Manager - Process Excellence - IIM/XLRI/MDI/ISB  ,Job Description for LAVA International - Manager - Process Excellence - IIM/XLRI/MDI/ISB  in LAVA International Ltd. in  Delhi NCR Others for (2-8) years of experience. Apply Now!

Job Description for LAVA International - Manager - Process Excellence - IIM/XLRI/MDI/ISB  in LAVA International Ltd. in  Delhi NCR Others for (2-8) years of experience. Apply Now!