Landmark Group - Retail Training Manager - Corporate

KEY RESPONSIBILITIES:

Training Program Development:

- Collaborate with department heads and stakeholders to identify training needs and develop behavioural training programs.

- Design, implement, and evaluate training initiatives that address both individual and organizational development goals.

- Keep abreast of industry trends and best practices to ensure training programs remain current and effective.

Collaboration and Stakeholder Engagement:

- Work closely with Regional HR heads, Regional Business Heads, Territory Operations Head, Regional TT Lead and other key stakeholders to understand organizational needs and tailor training programs accordingly.

- Build and maintain strong relationships with external consultants, trainers, and experts in behavioral science.

Training Delivery:

Behavioral:

- Facilitate behavioral training sessions, workshops, and interventions to various retail roles in the organization.

- Utilise a variety of training methods and explore new ways of imparting behavioural and functional training.

- Monitor and evaluate the effectiveness of behavioral training programs, making data-driven adjustments as needed.

- Monitor and evaluate the effectiveness of the interventions, making data-driven adjustments as needed.

Measurement and Evaluation:

- Develop and implement metrics to assess the impact of behavioral training programs on individual and team performance.

- Regularly analyze training effectiveness and make recommendations for continuous improvement

People Management:

- Build, coach, develop and motivate the team to meet and exceed performance expectations

- Manage and motivate the team to ensure high engagement levels