Landmark Group - Head - Analytics - Retail/CPG

Head of Analytics (Retail)

Role Synopsis :

The job holder will be responsible for setting up the Analytics - Centre of Excellence under the Vice-Chairperson's office of Landmark Group across Middle East, Africa and Indian Subcontinent with a diverse portfolio of fashion retail, furniture retail, electronics retail and hospitality brands.

Key Responsibilities :

- Drive the delivery of analytics roadmap including fine tuning the time plan, deliverables and engagement model with business

- Lead the design and delivery of analytical solutions across all retail functions and units within Landmark Group (LMG) as per the mandate received from LMG Vice-Chairperson/or Board and CEO's of LMG retail units by leading a 12+ member team in Year 1 and growing it to around 30 in Year 3 based on tangible topline/ bottom line impact delivery.

- Work with Head of Strategic Projects to define the overall analytics strategy and implementation roadmap

- Work with LMG Vice Chairperson/ or Board and CEOs of LMG retail units to identify business opportunities for optimizing business decisions through analytical modeling

- Prioritize analytics projects and allocate projects based on team member skills and stakeholder expectations

- Manage multiple projects effectively by defining clear timeplans, milestones & deliverables

- Provide thought leadership & technical advisory to ongoing analytics projects

- Collaborate with LMG IT to set up best in class analytics IT infrastructure

- Drive operational excellence and knowledge management practices to increase team productivity

- Coach and mentor juniors in the team and lead recruiting efforts

- Hire, train, and supervise 12+ member analytics team in Year 1 to support all retail functions and units within LMG. Scale up the team to around 30 in 3 years based on value delivered

Experience :

- Minimum 12 years of analytics experience in international Retail/CPG industry covering 3 or more areas :

a) Merchandising analytics

b) Marketing/ Loyalty analytics

c) Supply Chain analytics

d) Store/Warehouse operations analytics

e) Web analytics

f) HR analytics

- Exceptional analytical skills and expertise in analytical techniques, tools & solution designing

- Experience of working onshore and offshore to support executive decision making for topline/ bottom line impact

- Experience in leading teams of 15+ members with proven track record of building and growing strong teams

- Experience in managing CXO level stakeholders and influencing management to drive analytics in their business areas

- Experience in managing mid to large size projects with teams working from different locations/countries

- Open to Travel as required (Up to 20% of the time)

Skills :

- Excellent communication skills and expertise in translating business requirements in to analytics & vice versa

- Strong MS office skills and storytelling competence

- Excellent mentoring and people management skills

- Strong zeal and commitment to deliver above stakeholder expectations

- Solid Interpersonal skills for senior stakeholder management

- Entrepreneur mindset and passion to drive analytics in decision making - contributing tangible value to business

- Attention to detail and the ability to work in a high pressure environment