Laiton Crafts - General Manager - Sales & Operations

Note: Female candidates are preferable

Company Name: LAITON CRAFTS

Company Website: www.laitoncrafts.com

Work Location: Bangalore

About Us:

Laiton Crafts, a leader in the Interior Sector, is renowned for delivering exquisite Metal Designs in the luxury and premium segments. Committed to excellence, innovation, and customer satisfaction, we are expanding our team.

Role Overview:

We are actively seeking a dynamic and experienced General Manager to lead and oversee multiple Team Leads within our Sales and Marketing department. Reporting directly to the Vice President of Sales & Marketing, the General Manager will play a pivotal role in driving overall revenue growth, ensuring strategic alignment, and upholding the high standards of operations management, client engagement in the luxury and premium segments.

Job Roles & Responsibilities:

1. CRM, Data Analytics, Data Presentation:

- Proficient in utilizing advanced CRM tools for effective client relationship management.

- Expertise in data analytics, capable of extracting meaningful insights to drive informed decision-making.

- Skilful in presenting complex data in clear, compelling formats for internal and external stakeholders.

2. Team Leadership and Performance Management:

- Exceptional leadership skills with a focus on inspiring, guiding, and motivating teams.

- Proven ability to conduct regular performance monitoring, providing constructive feedback and recognition.

- Comprehensive evaluations of Team Leads and their teams, identifying areas for improvement and implementing targeted training sessions.

3. Sales Forecasting and Planning:

- Expertise in conducting detailed sales forecasting based on comprehensive data analysis.

- Strategic planning to align sales activities with overarching company objectives and market trends.

Preferred Industry Experience:

Requirements:

Experience & Education:

- 5+ years of exp. in relevant fields with a proven track record of successful leadership.

- B-school graduates with a background in sales and marketing are preferred.

Technical Competencies:

- Proficiency in data-driven decision-making and analysis.

- Familiarity with CRM systems and tools.

Other Competencies/Attributes:

- Strong leadership and strategic thinking abilities.

- Excellent communication and interpersonal skills.

- Proven ability to motivate and guide teams toward achieving goals.

- Integrity, compassion, and meticulous adherence to processes.

Elevate your career with Laiton Crafts by bringing your sales expertise from a range of prestigious industries. We seek candidates with a passion for delivering excellence in the luxury segments, including:

- Home Dcor - High End & Arts Sales/ Premium Products & Luxury Experience Selling

- Luxury Fashion/Luxury Automobiles/Hospitality and Travel High End

- Jewelry/Watches/Fine Arts & Antiques/Premium Technology

These are only few to name, we encourage you to apply if you have relevant experience or aspiration to excel in similar High-end industries.

Laiton Crafts welcomes candidates who are not only highly efficient and committed but also possess exceptional people management skills. Join us in redefining the standards of excellence in the luxury and premium segments.