Kuhoo Edu Fintech based at Mumbai has raised seed fund of $20 Million from WestBridge Capital. Role Overview : Being a member of the Credit Risk and Operations team you will play a critical role in strategizing for designing collection techniques, dealing with legal mechanisms for effective collections management and ensure compliance with all relevant policies and procedures. What will you do ? Strategy : - Design collection strategies, techniques, and procedures to ensure a robust debt recovery mechanism - Develop and maintain policies and SOPs for the collections team - Ensure that the latest technologies used in collections/recoveries are incorporated within Kuhoo collections framework - Develop differentiated intervention strategies (field collection models, customer communication strategies etc.) and segregation of customers into segments based on risk assessment - Analyze delinquency reports, monitor and identify trends in collections and provide useful feedback to product and credit teams to aid in amending policies/products from time to time in line with risk tolerance/appetite Monitoring & Review : - Strong knowledge of legal mechanisms for effective Collections management - Identify, empanel, train and retain the desired agencies at regional/national levels - Develop and maintain reporting systems to manage, monitor and report activities related to collection, recovery, overdue/NPA loans - Conduct audit during branch visits to enable adherence to defined activities (e.g. tele-calling, joint visits, group visits etc.) and take remedial actions to reduce / eliminate audit queries - Drive performance orientation through regular monitoring and review of performance parameters and providing feedback to team members - Constantly review and update employee monitoring mechanisms and MIS to ensure KPIs are accurately measured, analyzed and reported Compliance and Governance : - Ensure compliance with all relevant policies and procedures - Provide for continuous ongoing training so that all employees are suitably skilled and qualified for their roles - Ensure adherence to prudent social and legal norms during customer interactions Other Requirements : Must - have : - Proven experience in collections and working within Organizations collections framework Should - have : - Proven experience in legal mechanisms for effective Collections management Nice to have : - Experience in fintech and financial services. - Experience with a start-up in the digital lending sector Qualification & Experience : - Post Graduate/MBA/CA is preferable - 2-5 years' experience in retail Risk management, especially in unsecured lending products like Education Loan/Consumer Loan /STPL in renowned banks or renowned fintech Compensation: - The compensation includes a competitive package - We welcome applications from all identities and walks of life. - We can't wait to hear from you!

Mumbai

Kuhoo - Collection Role - Credit Risk & Operations Team 

Kuhoo - Collection Role - Credit Risk & Operations Team  ,Job Description for Kuhoo - Collection Role - Credit Risk & Operations Team  in Kuhoo Technology Services Private Limited in  Mumbai for (2-7) years of experience. Apply Now!

Job Description for Kuhoo - Collection Role - Credit Risk & Operations Team  in Kuhoo Technology Services Private Limited in  Mumbai for (2-7) years of experience. Apply Now!