Responsibility:
- Hands-on ITSM in ServiceNow-6
- Well verse with ITAM including Asset Lifecycle process, Purchase Process, Disposal process in ServiceNow
- Proven experience working with Configuration Management (CMDB) and integration with different systems like Oracle, Microsoft Dynamic.
- Derive business process with modeling workflow within ITAM and recommending best practices in line with industry standards.
- Develop/configure workflows, UI Actions, Business rules, forms, scripts and underlying logic using SCRUM / Agile methodologies.
- Configure and develop applications using the ServiceNow platform and integrate with other systems.
- Work with extended teams to accomplish integration with 3rd party apps.
- Write test scripts, performing unit tests, and performing peer review
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