Salesforce Architect Salesforce Marketing Cloud
Position : Salesforce Architect - Salesforce Marketing Cloud
Location : Pune/Chennai (hybrid working)
Experience : 10 to 18 years
CTC : up to 55 LPA
Keywords : Salesforce Architect, Salesforce Application Architect, Salesforce System Architect, Salesforce Technical Manager
- Marketing Cloud experience is a must.
Main responsibilities :- Owns the technical solution and related configuration within his/her area of responsibility
- Accountable for technical designs and implementation prior to build or changes in production
- Controls that all changes are recorded and that the change management process is followed
- Defines together with Solution design owners the optimal configuration with maximal utilization of out-of-the-box functionality (vs KONE-specific customization)
- Gives guidance to external parties in implementing technical solutions (configuration and custom code)
- Owns technical documentation related to solutions he/she is responsible for
- Works closely with development and operation teams
- Establishes configuration and development guidelines & supports process development in areas he/she is responsible for
- Supports in defining data models & and controlling data integrity for the solutions he/she is responsible for
- Supports AMS (Solution Lead) and IT Service/Change/Release Managers in problem management
- Discovers/explores new off-the-shelf capabilities for platforms in their area of responsibility
- Supports solutions license management
Skills, Education, and Experience :- M.Sc. degree or equivalent
- Minimum professional experience of 12 years with a minimum of 8 years in Salesforce
- Expertise and hands-on experience in Salesforce Marketing Cloud and knowledge of Customer Data Platform(CDP)
- Expertise in SSO, user authentication, etc.
- Experience in Sales Cloud and Service Cloud will be an added advantage
- Good knowledge of handling & simplifying Salesforce data integration designs with backend systems like SAP, IoT, etc.
- Should possess Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) is an added advantage
- Demonstrated track record of evident achievements from previous positions held
- Experience with ITIL processes
- Experience in leadership and matrix organizations
- Experience with supplier collaboration/collaboration with AMS partners
- Experience in working in an international environment with stakeholders distributed globally
- Excellent stakeholders' communication skills (both written and oral)
- Excellent Change Management skills
- Analysis and Problem-solving
- Excellent collaboration and communication skills in English
Note : Salesforce Developers are not applicable to this role. Hiring for Architect role