- Devising and implementing suitable recovery and collection policy of the organization within the ambit of internal policy framework and market conditions by ensuring regulatory, quality and cost norms.
- Check the monthly list of defaulters and verify against dues collected to arrive at a final list.
- Handling the Collection of Company Portfolio ( majorly constituting of Vehicles and bit of SME Mortgages ).
- Allocate and divide responsibilities to respective downline( Field Collections Executives/TL/ Collection Manager ) based on factors such as bucket categories, localities, etc.
- Lead and manage the team.
- Liaise with the Legal team and ensure adherence to SOPs, Process Note Manual.
- Solving delinquent cases.
- Personal visit to default borrowers
- Knowledge of Legal sections like 138.
- Soft & hard collection skills (BFSI/NBFC domain).
- Strong Analytical skills of to keep vigilant eye though th enumbers.
- Understanding of field actual collection process & policy.
- Leading collection & recovery efforts/initiatives and guiding field teams in collection of dues/overdues.
- Develop reporting systems to manage, monitor and report activities related to collection, recovery, overdue portfolio and non performing portfolio.
- Handling escalations as per matrix.
- Imparting Training to relevant team/s wherever is required
Salary Offered : 12 - 20 LPA
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