30/08 Avani
Consultant at Ab Placement

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Knowledge Analyst - Change Management - People & Organization Practice - Consulting Firm (1-3 yrs)

Delhi NCR/Gurgaon/Gurugram Job Code: 737713

Position summary: 

We are seeking for a strong candidate to fill a Knowledge Analyst role in the People & Organization Practice Area with focus on the Change Management Topic area for a global consulting firm. Your main responsibilities will include:

- Working with case teams on expert research and assisting case teams with local and global

- Change Management requests as well as a mix of general requests related to people strategy and organization design

- Providing thought partnership and expert source know-how to case and topic/sector teams

- Sharing topic insights and points of view more broadly within the firm

- Provide and deliver quality analytical assessment and insights

- Providing specialized analytical services in planning and executing high quality analyses utilizing (advanced) analytical methods

- Gathering knowledge on new approaches, insights, and best practices at the end of each

Change Management case: 

- Contributing to the growing knowledge base

- Learning the business and building expertise

- Contributing to Change Management studies and flagship publications

Job responsibilities : 

Work with case (and proposal) teams

- Partnering with case teams to identify and address critical knowledge needs

- In most cases serving as an advisor to a team for a short period or throughout a case and in proposal phases

- Providing customized knowledge for client work; preparing accurate, well-developed documents and analysis

- Delivering analysis (for key change management surveys) and insights to case teams; providing thought partnership

- With guidance from Knowledge Expert and/or Lead Knowledge Analyst, identifying the right experts and resources to best support the teams and connects him/her with requester

- Liaising with other support teams as necessary to ensure that requests for expertise are addressed appropriately

- Liaising with PBU (Product Business Unit) as necessary to support case team analysis requests for Change Management survey

- In partnership with other team members, developing intellectual capital to drive innovation in change management offering

- Proactively working with case teams to collect, synthesize, and analyze case team learning and input into new knowledge products (vignettes, experience), including full sanitization/KM upload

Work with topic/sector teams: 

- Actively managing and maintaining detailed topic databases, credentials, and KM site content

- Improving Change Management applications, methodology and tools and having general product management responsibilities

- Building own Change Management network and thereby also extending overall Change Management network

- Support marketing and commercialization efforts of Smart Simplicity team

- Building and updating new topic-/sector-related customized knowledge products

- Reviewing knowledge products and ensuring they are current and relevant; updating when appropriate

- Writing abstracts and navigation materials for topic, project, and PA materials

- Collaborating on the PA's intellectual-capital development such as tier ones and publications

- Contributing to content development around the topic for PA meetings and trainings


Personal attributes: 

- Interest in developing expertise in the People & Organization space, especially change management, organizational effectiveness, behavior

- Strong interpersonal credibility; Ability to build and maintain a strong industry network

- Autonomous, self-motivated, hard-working

- Collaborative, positive team player with the ability to navigate different teams

- Eager to quickly familiarize with new/unknown content

- Strong work ethic, reliability, and service mentality

- Strong interpersonal skills, including credibility and ability to provide expert analytical advice

- Strong communication skills, including ability to communicate with all levels of seniority

- Highest ethical standards - able to maintain discretion and confidentiality

- Strong client and service orientation


Professional Skills : 

- Strong analytical skills/mindset and ability to provide analytical advice, including experience in managing datasets

- Professional and rigorous

- Results-oriented

- Strong Excel and PowerPoint capabilities

- Good business sense and judgment

- Able to work in a fast-paced environment and to manage multiple tasks in parallel

- Able to work creatively and analytically in a problem-solving environment

- Structured thinker, with strong attention to detail


- Degree with high academic achievement, advanced degree preferred

- A minimum of 1-3 years of experience in consulting, or knowledge services especially related to Change Management topics

- Some focus of expertise within POP topics - Organizational effectiveness and Behavioral Psychology preferred

- Working knowledge of Change Management beneficial

- Demonstrated project or organization management experience

- Excellent written and verbal communication skills

- Some consulting experience preferred

Women-friendly workplace:

Maternity and Paternity Benefits

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