Head - Operations
Responsibilities:
Disbursal:
- Disbursal Of LOC And Term Loan As Per SLA
- Disbursal Tracking With Finance Team
- Lender Coordination For Disbursal.
- LMS Management
- Disbursal TAT Tracking
Security Monitoring:
- Cross Checking LTV At The Time Of Disbursal
- Daily Monitoring Of LTV Breach Cases
- Sending Out Notices + Invoke Securities For LTV Breach Cases
Repayment And Closure:
- Repayment Update Of Razorpay, Cashfree And Google Pay
- EMI Presentation + Tracking + Collection Follow Up
- Refund And Foreclosure
- Unlien securities after loan closure
Partner Payout:
- DSA Onboarding Management
- Monthly Payout Tracking
Customer Support:
- Handling Daily Query Of Customers Regarding Loan, EMI Deduction, Foreclosure Etc.
- Providing SOA To Customers As Per Request
- Updating CIBIL Of Defaulting Customers
Qualifications:
- 10-15 Years of Experience in Financial Services
- Experienced In Operations of Regulated NBFC
- Ability To Communicate Effectively
- Ability to lead a team of 8-10 people.
Education:
- Bachelor's/University Degree
Organization Structure:
- Reporting To Founder
Compensation:
- Fixed + ESOP Plan
- ESOP's available for this position
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