K.M.Dastur - Manager - Business Development

BUSINESS DEVELOPMENT:

- Prepare, maintain, and expand database of target corporate clients for Direct business of KMD for Mumbai market

- Contact, connect and engage with prospective clients and introduce KMD and General Insurance Products

- Establish relationship with the key people in target organizations, who are the decision makers and key influencers for the General Insurance Products

- Establish the credentials of the Direct department of KMD among the decision makers and influencers as the "port of call" for group benefit programs

- Achieve target annual revenue for Direct business of KMD from the Mumbai market

ACCOUNT MANAGEMENT:

- Manage the overall relationship with the clients in partnership with the Direct retention team to ensure annual broking contract renewal and maximization of business from each client through continuous business expansion and overall satisfaction with our services

- Coordinate appropriately with Direct sales team of KMD on the P&C side to support them to get entry to the client to present KMD's solutions for P&C insurance programs

- Work with the P&C team to ensure that KMD becomes the sole broker for all insurance programs for each corporate client

DEVELOPMENT OF KMD's VALUE PROPOSITION:

- Develop deep understanding of each Direct service of KMD and understand how they create solutions / values for the client organizations for their General Insurance Products

- Create framework to convince our potential clients about the value of our solutions and how they are superior to other insurance brokers in the market

- Maintain and enhance deep knowledge about the competitive scenario in the insurance broking market, business potential, client expectations, products and services of insurers and TPAs

RELATIONSHIP MANAGEMENT WITH INSURERS and TPA's:

- Maintain strong working relation with preferred insurers for each product to ensure KMD receives the best quotes and services from the insurers

- Manage relationship with the insurers on a regular basis through regular interactions with underwriters, branch managers, zonal managers, DGMs, and GMs

- Provide inputs to Direct department management about any new products and/or services that are launched by insurers and TPAs for corporates and other group customers

GENERAL BUSINESS FUNCTION:

- Work with the senior management of the company on a detailed sales plan for the year and ensure regular reporting of progress vis- vis the plan

- Maintain detailed records of interactions with each client including detailed note of each meeting

- Support marketing department for organizing client meets

- Provide feedback to management and marketing department on competitive environment, and new products, services, and pricing demands from the customers

- Contribute with ideas and suggestions for continuous improvement of the services and customer offerings of the Direct department