KLAY Schools - Cluster Operations Manager

We are looking for Cluster Operations Manager to manage the centres' operations which includes staff, parents, vendors. Responsible for Profitability of the Centre. You will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city.

Job Description:

- Responsible for operational readiness of NEW centre roll-out.

- Responsible for operational efficiency & service delivery

- First point of contact for escalation from parents (customers)

- Accountable for the Quality & Service consistency of the cluster

- Coach the centre heads for individual development & quality of centre leadership

- Accountable for staff efficiency at centre level & overall retention rate of the cluster

- Co-Own revenue targets of cluster with business team

Request share your updated CV along with your contact details to take it forward.