Kirana11.com - Chief Technology Officer

Company description

Kirana11 (owned by Planet 11 eCommerce Solutions India) is an e-grocery platform that enables Kirana store owners to optimize their operations and sales by leveraging online platforms for procurement, inventory management, marketing and sales. Our mission is to provide the highest quality of service in this industry and honouring the "Save Time, Save Money!" promise to our customers, while keeping up the familiar and fun aspect of everyday shopping.

Planet 11 is backed by SK Planet, one of South Korea's leading internet businesses.

Job description

The Chief Technology Officer's role is to manage all aspects of a successful product launch in the market which include product requirement gathering, development, IT infrastructure management, testing and post-launch monitoring.

Key Responsibilities

- Assessment of the market, identifying opportunities and risks which include competitive services and opportunities for innovation and know-how to overcome technical hurdles to achieve objectives

- Understanding that the success of the business lies in identifying technology trends and dynamic social behaviour of customers

- Evaluate and identify apt technology platforms to support the company's business

- Achieve business goals by strategic planning which include prioritizing development initiatives and setting timelines

- Establishing standard operating processes in the company especially in the areas of software development, office networks and computers and telecommunications

- Team management skills to handle risks ensure organization's resources are used responsibly

- Development and execution of a company security plan that protects the company's data and servers

- Design coding conventions and documentation that are above industry standards

- Initiate R&D projects to enhance our service offerings

- Hiring and managing a team or/and outsourcing vendors for the implementation of applications if required

- Establishing processes that achieve short-term objectives and at the same time evaluating and measuring the selected software development methodology which include conducting code reviews and specification conformance testing

- Ensure a quality assurance process is in place which include integration and system testing

- Manage and evaluate performance profiling tools and procedures

- Review and approve proposed development releases and manage the release process

- Selection and evaluation of web application hosting providers

- Supervise the application deployment process to staging and production servers, review application performance and suggest solutions for failures

- Identify and maintain tools that measure site traffic and application usage

- Support marketing process such as digital marketing and SEO

- Improve application usability by implementing processes to integrate customer service with the software engineering process

- Know-how of technology standards, industry trends and emerging technologies by attending conferences and keep up-to-date with industry topics

- Observe company values and standards when acquiring/developing systems, equipment and software

- Educate and mentor the stakeholders of the company with regard to the company's technological vision, opportunities and challenges

- Maintain best practises and ensure high technology standards across the organisation

- Solve and report technical problems in a timely and cost-effective manner

- Develop and execute annual plans that include capital budgets for purchasing, staffing and operations

- Responsible for recruitment, training, retention of development staff in accordance with company hiring process and budget requirements

- Monitor and evaluate the performance of staff and vendors

- Ensure the company's internal technological processes and customer-facing services comply with applicable laws and regulations

Requirements

- B.Tech / M. Tech / PhD/ MBA degree with a passion in working for a start-up environment

- 10-15 years of experience in IT and 5-6 years in leadership role

- Previous experience in a similar position is compulsory

- Excellent communication, leadership and team management skills with the ability to manage business operations independently