Technical Skills :
- Experience in delivering applications development, integrations, data warehousing, and analytics solutions
- Web and Mobile technologies
- Deep understanding of SOAP/Rest web services
- Knowledge of Open source technologies
- Experience in managing enterprise applications including ERP, HRMS, and CRM systems
- Working Knowledge of customer communication channels including IVR, Web, Chat, Whatsapp, SMS, etc.
- Deep understanding of SDLC process
- Projects and program management based on Agile framework
- Expertise in software quality management standards and testing process
- Expertise in application support and escalation management
Soft Skills :
- Ability to collaborate with internal and external stakeholders for effective delivery of the projects assigned
- Strong verbal and written communicator, able to speak with the business stakeholders and understand the requirements
- Well organized and consistently delivers on commitments
- Should be a strong team manager and team player with a winning attitude
- Ability to adapt latest technologies and successful implementation in the projects
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