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18/01 Vinayak Parashar
Operations Head at Khati Solutions Pvt. Ltd.

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Khati - Cluster Manager - Operations (2-4 yrs)

Delhi NCR Job Code: 786981

Job description:

- Overall P&L Owner of the entire cluster, driving the business of multiple metro stations ensuring continuous growth. Individual with excellent business acumen required.

- Responsible for spearheading high worth business with daily reach out to more than 10,000 customers and more than 200 driver-partners

- Leading a team size of 0-5 Team Leaders and 10-50 executives to drive ground operations end to end.

- Develop driver training cell from scratch, design driver training module and streamline driver training process to ensure high-quality drivers

- Develop key processes to track critical operations parameters and initiate data collecting platform from scratch

- Design key KPIs for the operations team, track them on a daily basis and extract 100% performance from team.

- Extensive planning to assess demand and supply; Initiate business development goals in order to expand within existing clusters

- Drive launch team from time to time in order to expand to new clusters. Assess cluster potential on key parameters, analyze its potential growth and launch the processes from scratch.

- Aptitude with strong analytical skills is very essential. Ability to observe data analytically and make quality operational decisions

- Work closely with multi-functional team; stakeholder management with other teams.

- Ability to work passionately with 100% ownership

- Execution Oriented

- Work Experience in a startup is a plus

- Work Experience in Logistics is a plus

Women-friendly workplace:

Maternity and Paternity Benefits

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