Key Accounts Manager - Recruitment Firm

- Manage and create the entire candidate recruitment process at the required temp staffing location

- Use workforce planning to manage the balance of volume of sourced candidates

- Coordinate with Business Development team to create seamless sourcing structure at the required temp staffing location

- Assist in maintaining internal workforce data and reports, including productivity, employee hours/ overtime, and contract labor tracking and monitoring

- Manage and coordinate Legal and Payroll operations and process

- Handle any disputes that may arise with the client or employee or both, in coordination with our legal firm

- Oversee payroll management team to make sure that we comply with all statutory compliance

- Contribution to the continuous improvement of processes, procedures and systems to ensure payroll systems remain fully operational at key processing and reporting times

- Maintain up-to-date contracts with all temporary labor placement companies, and maintain a current list of negotiated rates

- Gathering feedback on employee performance and customer satisfaction

- Completing employee performance reviews at regular intervals and managing staff recognition and discipline

- Understanding the job requirements and business needs from the clients and making relevant JD s

- Developing recruitment processes to ensure seamless and quick flow of applications

- If needed, going to client location for interview drive coordination

- Maintaining an error-free database of a pre-interview funnel and post-interview feedback on internal portals (and spreadsheets if needed)

- Assist sourcing team in increasing conversion

- Assist sales team in raising invoices and payment collection

- Regularly meeting clients to gauge health of engagement and future business potential

- Must always have a customer-first mindset

Salary offered: 6-10LPA