Key Accounts Manager - Pharma/Healthcare

Roles and Responsibilities

Key Account Management role strives to establish industry leading initiatives that influence the position of the business in the industry while building & maintaining a long-term relationship with the key accounts. Key elements of the role are Strategic thinking, Relationship building, Collaboration & Analytics with following objectives:

- Growing and developing existing clients through accounting specific growth strategies

- Building strategic relationships with major customers & delivering high value to customers with an objective to have loyal and long lasting customers.

- Playing an integral role in new business pitches to the C-Suite/Senior Executives & Group Purchasing Organizations

- Being a central, pivotal point of contact for the Key Accounts

- Driving alignment within the whole organization to implement a customer based mode of operation for delivering the highest quality of services

- Champion and Own the Account on following aspects 

- Strategy, Business Model, Order to Cash Cycle, Product Usage, Product Challenges 

- Customer Expectations vs Product Capabilities, Customer Value creation, and Total Solutions Approach

- This is not a hard sales position - Key Accounts Manager is expected to create value and position Company portfolio along that value only

- Communicating Account strategy via Business Plan to align Senior leadership within Company and mobilize resources as needed.