Key Accounts Manager - FMCG - National Chains

- Direct responsibility for managing and achieving sales objectives for all National Key Accounts ( Retail - ABRL Hyper and Super, Hypercity, Big Bazaar, Reliance Retail and Bharti Retail/ CnC - Metro, Walmart and Reliance Market)

- Responsibility for building business through Direct institution channel

- Develop JBP's by aligning customer objectives and needs with the internal business objectives to drive profitable growth.

- Negotiating annual Terms of trade with customers

- Ensuring review of category share and sales data from the customers

- Ensuring listing of new products and Gap SKUs basis the format of the chain

- Identify competitive best practices and give relevant inputs to marketing to proactively respond

- Ensure delivery of better service levels - order tracking, dispatch and receipt thereby achieving customer service KPI's

- Creating systems and processes, including policies, to ensure smooth and effective functioning of Modern Trade business

- Plan, implement and monitor BTL initiatives

- Relationship management - Internal and external

- Work with the transporter and the finance department of business partners to drive commercial hygiene and ensure timely

- Collections

- Mentoring and guiding the team (2 people) to deliver results for the business through well-defined objectives