Key Account Manager - Voice Solutions

About the Role

1) The candidate will manage and maximize ITFS revenues from the accounts assigned. He/ she will have to maximize revenues from existing accounts by selling ITFS solutions.

2) The Candidate will device a GTM strategy for the product

Key Responsibilities

1) Revenue enhancement & penetration of the account

- Implement the GR mandate

- Ensuring NR from accounts by entering into swaps & traded deals on regular basis

- Strategize & plan in order to increase minutes (orders)

- Own the P&L of the account

2) Multi portfolio sale including wholesale voice, SMS Hub, signaling, ITFS, etc.

- Identify, lead and convert into sales

- Coordinate with internal teams such as product, finance, settlements to ensure that wins the order

- Deliver customer satisfaction by ensuring timely implementation of the solution

3) Focus on nurturing relationship with strategic accounts individually and ensure consistent business with them.

4) Building Identification & providing market intelligence to BD team.

5) To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition

6) Responsible for managing cost of the destination in the account / region to help retail outgoing cost & to generate wholesale business

7) Ensure timely market intelligence & competitor strategies are communicated to key stakeholders

8) Create high visibility for Brand in the designated region.