Key Account Manager - Voice Solutions

Key Account Manager

- Responsible for end-to-end telecom & connectivity needs of a set of Corporate Accounts. Ensures achievement of the Sales & Revenue targets, by selling Core Data Services ( MPLS, ILL, VSAT, NLD), Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, IoT ) Voice Solutions ( Mobility & Fixed Line ) in line with the government bids/ tenders. Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue Augment solution selling, and drive new product penetration in emerging markets

- Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

- Thorough knowledge of tendering business in industry Zeal to tackle new challenges.

- Knowledge of Sell through business in large & complex project Commercial Acumen

- Customer Service Orientation

- Key Account Planning & Management

- Executive Presence - ability to handle CXO discussions

- Enterprise & nex generation Product Knowledge

- Ability to devise creative ideas to attract the target customer's attention

- Liaising with the key stakeholders

- Good communication & presentation skills (oral and written)

- Result Oriented

- Highly Analytical

- Self-Motivated

- Adapting to changing environment as per organizational needs

- Learning New Technology

Educational Qualifications : MBA or equivalent

Preferred: B. Tech. + MBA