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Key Account Manager/Strategic - BFSI (5-7 yrs)
Roles and responsibilities
- Map your Accounts, identify, develop and build relationships with key stakeholders
- Generate new business and manage existing business from your named Accounts
- Define the Account strategy and drive a QoQ sales plan
- Serve as a point of contact for the customer and all internal teams
- Ensure the timely and successful delivery of our solutions according to Client needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Measure, track and analyze key account metrics
- Assist with high severity requests or issue escalations as needed
Requirements :
- 5-7 years previous work experience as Key Account Manager or similar role in a SaaS / PaaS organization.
- Good working knowledge of the BFSI industry
- Outstanding communication and interpersonal skills
- Good problem-solving and negotiation skills
- A customer-oriented attitude that drives results
- Aptitude in networking, building & maintaining long term strategic relationships
- Entrepreneurial mindset, tremendous drive ownership, motivated and result-oriented
- Should be able to work in a fast-paced, high pressure startup environment
- Bachelors / Masters degree from a reputed institute.
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