Key Account Manager - SaaS

Key Account Manager, Mumbai

LOCATION OF POSTING : Mumbai

POSITION : Key Account Manager (Customer Success)

OVERVIEW OF FUNCTION/BUSINESS:

Enterprise SAAS product

REQUIREMENT:

- 3 to 5 years of account management experience (in a similar discipline preferred: financial services, business to business SaaS sales, solution selling) currently in Mumbai

- Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred

JOB DESCRIPTION/RESPONSIBILITIES:

- Handled a farming role or are currently handling one

- Revenue managed & Handled

- Present products and services to clients, peers, and management as it relates to performance and planning.

- Collaborate with colleagues and internal departments to achieve underlying fundamental companies' objectives and goals

- Meet and exceed sales KRAs and metrics for emails, calls, meetings and demonstrations, customer escalations.

SPECIFIC SKILLS/PERSONAL ATTRIBUTES:

- Customer centricity

- Networking skills

- Influencing skills

- Persuasive skills

- Good Communication skills

- Analytical Reasoning & Solution oriented approach