Key Account Manager - mCommerce

Company: m-commerce technology

Position: Key Account Manager

Location: Mumbai

Qualification: Bachelor's degree or Diploma or equivalent degree in relevant field

JD

Roles and Responsibilities:

- Develop long-term relationships with the customer and deliver a positive customer experience.

- Manage a portfolio of accounts to achieve long-term success

- Develop positive relationships with clients

- Act as the point of contact and handle customers- individual need

- Generate new business using existing and potential customer networks

- Resolve conflicts and provide solutions to customers in a timely manner

- Supervise account representatives to ensure sales increase

- Report on the status of accounts and transactions

- Set and track sales account targets, aligned with company objectives

- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

- Suggest actions to improve sales performance and identify opportunities for growth

- Well versed with MS Office tools

- Excellent communication skill is nonnegotiable

Please source candidates within Mumbai as locals are only preferred. looking to onboard immediately. Notice period less than 30 days only. Interviews will be scheduled within 24 hours.

B2B sales is a must and with previous experience in automobile/transport is highly preferred.