Key Account Manager - IT

The Key responsibilities will entail:

- Manage and build strong relationships with global accounts, including leading global map players and large global MNCs.

- Serve as the primary point of contact and trusted advisor for key clients, understanding their business goals, challenges, and requirements.

- Identify opportunities to upsell and cross-sell company's products and services within the global accounts.

- Drive sales growth by effectively presenting and promoting our products and services to key stakeholders.

- Develop account plans and strategies to meet or exceed sales targets within assigned global accounts.

- Collaborate with internal teams, including data engineering, marketing, and product development, to ensure customer needs are met and to maximize revenue potential.

- Conduct regular business reviews and performance analysis to identify areas for improvement and develop strategies to enhance customer satisfaction and retention.

- Stay up-to-date with industry trends, market conditions, and competitor activities to identify opportunities and potential risks within global accounts.

- Prepare and deliver presentations, proposals, and reports to key stakeholders, including senior management and executives at global accounts.

- Negotiate contracts and pricing agreements to ensure mutually beneficial outcomes for our organisation and global accounts.

- Monitor and track key account metrics, including revenue growth, customer satisfaction, and market share, and take appropriate actions to achieve targets.

- Act as a liaison between global accounts and company, effectively communicating client feedback, requirements, and challenges to internal teams.

Education and Experience Requirements

- Bachelor degree in business administration, marketing, or a related field. MBA preferred.

- Proven experience as a Key Account Manager or a similar role, handling global accounts in the technology industry. Experience with GIS software or related solutions is highly desirable.

- Demonstrated success in managing large, complex accounts and achieving sales targets.

- Strong business acumen and good to have understanding of the GIS industry, maps, and data.

- Excellent communication, presentation, and negotiation skills.

- Ability to build and maintain strong relationships with key stakeholders at all levels.

- Exceptional problem-solving and analytical abilities.

- Self-motivated, proactive, and able to work independently as well as in a team.

- Willingness to travel as required to meet with global accounts and attend industry events.