Key Account Manager - International Sales/Presales - SaaS/IT Product - EMEA & APAC

International Key Account Manager - IT Product sales - SaaS - Presales - EMEA & APAC

- Our client is a leading global player, with thousands of customers, and millions of users globally, and the de-facto standard in release and update management.

- Keeping in mind the fast-paced growth, we are looking at a Key Account Sales Manager to Lead World-class Sales Account Managers team based in India covering EMEA and APAC accounts.

Roles & Responsibilities :

Increase renewal rates and reduce churn :

- Expand their revenue in accounts through Renewals, Up-sell, Cross-selling Advocacy

- Drive new business growth through greater advocacy and reference-ability

- Define the segmentation of the customer base and varying strategies

- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores

- Define and enforce operational metrics for team

- Create cadence for review within a team

Ideally, we are looking for YOU to be :

- 8 to 10 years of experience in Enterprise SaaS software sales

- 2-4 years of leadership role having direct reports

- Strong empathy for customers AND passion for revenue and growth

- Experience working for a SaaS company

- Relevant Bachelor's degree; preference for computer science or related degrees

- Willing to work in the European and Asian time zone based on account/territory assignment