Key Account Manager - FMCG

Job Responsibilities :

- Develop Joint Business Plans along with customers through alignment of organizational and customer objectives

- Build and manage relationships with key customer(s) at the central, regional and store level

- Develop and implement high level terms of trade through adoption of structured negotiation process

- Channelize company and customer investments towards achievement of JBP objectives

- Planning and execution of in store Point of Sale activities like creating impactful visibility and running promotional offers

- Work with customer service to track orders, troubleshoot, and achieve customer service through Key Performance Indicators (KPIs)

- Co-ordinate with marketing team in introducing best practices and bringing-in changes, which promote better brand saliency

Key Deliverables :

- Attainment of business and brands goals set for designated chains / cluster

Key Competencies :

- Modern Trade - Business understanding and ways of working

- Analytical skills to do gap / opportunity analysis (category-wise)

- Knowledge of evaluation tools to assess investments in visibility and promotions

- Understanding of merchandising as tool to influence shopper's choice

Key Relationships :

Internal : Modern Trade and Key Accounts Chains, Marketing, Sales Development, Supply Chain and Regional Sales Team

External : Vendors