Key Account Manager - eCommerce/Grocery/Foods Industry - IIM/FMS/ISB/MDI

Key Account Manager- Ecommerce(Grocery/Foods industry)

Job Description : Key Account Manager- eCommerce

Business strategy :

- Know the customer ; Deeply understand customer behavior, develop new customer insights

- Own the business ; Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market ; Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Influence the leadership ; Convert strategies into action by liaising with cross-functional leadership and drive the changes required

Customer Management :

- Develop deep and long standing relationship with the customers ; to drive relationships from the strategic to the tactical

- Own the terms of business with the Customer ; products, returns, ordering, etc.

- Ensure high-share of mind from the Customer. Build deep ties.

Market Understanding :

- Develop a thorough knowledge of the market ; short term and long term trends

- Have an in depth knowledge of competition and Customer and ability to influence the market

- Develop and implement industry best practices

People leadership :

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals

Desired background :

- MBA from a tier 1 college with 5 years of relevant experience

- Knowledge of Grocery/Foods industry is a plus

Desired Competencies :

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the category

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

Qualification : MBA/MMS (From Tier 1 Institute)

Experience : Atleast 5 yrs of work experience in relevant industry

CTC : Upto Rs. 20.00 LPA

Smita D
9821574366(Mobile & Whatsapp)