Key Account Manager - eCommerce/FMCG

Position (Designation): Key Account Manager, E-Commerce

Dept/Division: Sales

Grade: Manager

Location: Corporate Centre, Mumbai

Qualification & Experience

- Work experience of 4-5 years

- Prior experience in E-Commerce role while managing key accounts independently

- Exposure to FMCG / e-commerce industry will be an advantage along with experience of handling P&L and category

Key Deliverables of the Role :

- Sole custodian of business forthe Ecommerce accounts with the specified set of platforms.

- Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.

- Participate in ideation on new launches/product ideas/combos etc, and fully own the execution thereof.

- Implement Way of Working as per guidelines, with a thorough review mechanism.

- Track daily/weekly sales across customers and work towards betterment in same

- Responsible for revenue, business growth and also costs/budget management.

Grow Portfolio of Platforms actively dealing in your set of brands.

- Maintaining all sell-out and stock data in relevant formats

- Work closely with marketing heads for Digital marketing budgets and initiatives for the category. Also be the custodian for Content on all key brands.

- Build the Online Strategy for key sub-categories

- Achieve top-line and sell-out/primary targets for the Category for all accounts for the year

- Fully responsible for overall commercial, operational and other related business aspects.

Critical Competencies:

- Execute with Impact

- Analytics driven decision making

- Collaborate to win in the market

- Communicate & Negotiate impact fully

Reporting Relationships:

- Reports to: Head E-Commerce

Other interface:

Internal :

- Trade & Customer Marketing teams

- Marketing teams

- Supply Chain & Commercial teams

External:

- Category Heads & E-Commerce chains

- Agencies

Future Roles & Growth:

- Can grow & take on higher responsibility within the E-Commerce

- The role holder can take on Customer Marketing roles & Trade Marketing roles within the General/Modern Trade channels