Key Account Manager - eCommerce/FMCG

We have an urgent opening with a leading brand into FMCG, Looking for exp into Ecommerce platforms

KRA:

- Business operations: Planning and executing e-commerce operations at all levels, including front-end operations, product assortment, supply chain, distribution, CRM, and brand

- Sales: Driving sales for specific e-commerce accounts

- Customer relationships: Retaining top customers and nurturing key relationships

- Communication: Ensuring that all communication material for promotions is developed and designed within the specified time frame

- Events: Recommending events specific to brand, product category, and season

- Forecasting: Forecasting traffic increases during promotions with vendors and the e-commerce portal

Other responsibilities include:

- Being responsible for PnL for the e-commerce business

- Launching and scaling up the e-commerce business for the client

- Developing selling strategies based on the company's competitive and success elements

- Heading all aspects of the business, including promotions, visibility, and customer experience

- Negotiating Joint Business Plans (JBPs) and commercial conditions with clients annually and throughout the year.