Key Account Manager - eCommerce

- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought.

- Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.

- Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client

- Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives

- Liaise directly with the client, including when required with the senior management

- Convey progress on the account including presenting to the client periodically on achievements and growth.

- Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization.