Key Account Manager - Corporate Salary - Bank

- Drive customer focussed initiatives and be the single point of contact for all tactical and critical scenarios

- Provide best in-class service to clients covering all their banking needs including bank/3rd party products to become their banking partner of choice

- Enhance product penetration in the mapped customer base by leveraging different customer engagement channels

- Offer IDFC First bank's and third party products with a view to enhance revenue per client by leveraging cross sell business opportunities

- Ensure compliance to internal guidelines and regulations by conforming to SOPs, circulars and KYC processes of the bank

- Ensure monthly sales targets for designated accounts are met consistently .

- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers

- Recommend process changes in order to improve service efficiency and quality across the branch network

- Knowledge of mapping key accounts and ability to communicate well and make presentations to corporates / mass audiences

- Local market knowledge

- Attract and retain best-in-class talent for key roles in their reporting structure

- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements

- Enable teams to drive growth targets by providing necessary support