Key Account Manager - Construction

Key Responsibilities:

Relationship Management :

- Independently manage key high value builder accounts and key influencer accounts associated with them

- Identify the key people within builder accounts who influence procurement (for kitchen, wardrobes etc.) and build strong relationships with them

- Identify the key external influencers accounts which are associated with key Builder accounts (Architects, Interior designers, etc.)

- Identify the key people within key external influencer accounts who influence kitchen and wardrobe fittings purchase and build strong relationships with them

Sales:

- Understand the customer requirements and suggest the most suitable product depending on the project

- Prepare and submit quotations

- Negotiate commercial terms and win orders

- Follow-up and ensure timely collections

Customer Satisfaction:

- Coordinate with internal departments to ensure timely delivery of product

- Seek customer feedback and facilitate redressal of any complaints/ issues

- Ensure overall customer satisfaction

Market Intelligence:

- Keep track of key accounts and their projects

- Identify new potential key accounts

- Keep track of the industry trends and competition

Productivity:

- Meet volume, value and profitability targets from key accounts being managed

- Meet account management benchmarks (level of information, number of visits etc.)

Education:

- Post Graduation : MBA

- Graduation: BSC/ B.E/ B. Tech (Candidates with Engineering background will be preferred)

Experience:

- 6-8 years of sales experience after MBA

- Prior experience in project sales for construction industry is necessary

- Prior experience in modular kitchens / wardrobes is preferable

Attributes:

- Good personality and communication skills

- Self-driven and result oriented

- Ability to network with and influence senior people

- Ability to understand commercial and technical aspects of products