Looking from E-commerce industry. MBA is must.
- Proactively and constantly manage existing client relationships through a consultative approach as a business partner.
- Prepare and implement account development plans per key account to maximize engagement and opportunities with clients.
- Have the passion and drive to exceed strategic and financial targets.
- Collaborate with various teams around the world (sales, marketing, partnerships, operations, product) and be the voice of the customer.
- Share feedback and information on local trends including competitor insights, customer needs, sales, product and marketing information.
- Develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
- Review and propose process improvement that drive client and market penetration.
- Maintaining all information of customer activity within CRM platform.
- Develop long-term strategic relationships with key stakeholders.
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