Key Account Manager - BFS

Key Account Manager - Bengaluru

Responsibilities :

- Resolve clients' complaints in an effective, respectful & patient manner

- Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth

- Research key customer wants and needs, suggest solutions to address them

- Ensure timely launch and delivery of employee financial wellness benefits

- Serve as the contact point for key clients and internal teams

- Gather, report, and communicate clients' feedback on service, technology, and product delivery

- Measure, track and analyze key account metrics

- Create reports for upper management

- Keep abreast with industry, market trends and best practices

Qualifications :

- 7+ years of work experience in event management & on-ground product launch

- Experience in managing a large portfolio of clients, vendors & agencies.

- Excellent knowledge of management methods & techniques

- Proficiency in English - written & verbal

- Skilled in networking & building relationships

- Ability to think strategically & lead, prioritize & meet critical deadlines

- Comfortable with being on the road, the job will require some traveling, about 30% of the time

Additional Information :

- Be part of a founding team with highly successful track record for building global fin-tech start-ups

- Backed by leading global tech investors & specialists

- Competitive salary with other employment perks

- Become a key member of a team that is building India's first real-time, on-demand salary platform