Key Account Manager - B2B Segment - FMCG

Job Purpose and Impact : The Key Account Manager will help build and maintain customer relations with strategic accounts that typically involve an international partner or major global accounts. In this role, you will help us identify and contact prospective customers, build relationships to generate future sales and repeat business, contribute to assessing customer needs and suggest appropriate products, services and solutions.

Key Accountabilities :

- Managing sales of 3 different product portfolio (Oils & Fats, Sweetener Starches & Specialty Food Ing., Cocoa & Chocolate)

- Understanding of clients Brands/Business and building account relationships beyond the buying level - gaining a thorough knowledge of customers business and operating procedures

- Developing strategy for the account, collaborate with team and lead the account to deliver strategy

- Managing existing business and driving growth in the FIBI business through customer focus, agility & superior customer experience

- Efficient project management skills & Innovation led approach

- Good understanding of market segments & product knowledge

- With guidance, help identify, develop and close new sales.

- Create demand for our products and services by raising their profile with customers.

- Monitor customer and competitor activity and industry trends.

- Participate in regular status and strategy meetings with customers' senior management to understand and meet their needs.

- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

- Other duties as assigned

Qualifications :

Minimum Qualifications :

- Bachelor's/P.G degree in a related field or equivalent experience

- Other minimum qualifications may apply