Key Account Manager - Assisting Service

Our client enjoys a rich history of achievement. With a focus on Assistance Business consists of aiding, helping, assisting people whenever they are in an emergency situation related to their vehicles, their houses, travel, their health etc. They combine their expertise in managing networks of suitable service providers, who finally assist the client in the emergency situation. This is supplemented with state-of-the art technology, in order to provide assistance in proper time and manner.

Roles & Responsibilities

- Achieve sales KPIs such as sales targets, new lead generation, client relationship and customer satisfaction etc.

- Excel in client servicing and maintain healthy client relationships

- Proactively assesses, clarifies and validates client needs on an ongoing basis

- Liaise with internal teams for client servicing and product development

- Lead and participate in implementation of new initiatives and ideas

- Prepare regular reports of progress and forecasts to internal and external stakeholders

- Enlists the support of sales specialists, implementation resources and other sales and management resources as needed.

Skills and Knowledge requirements

Education and experience :

- Graduate in any stream. Post-Graduation in Management from reputed institute shall be preferred

- Experience in Key Account Management and providing solutions based on customer need

- Experience with reputed and progressive large or mid-size companies

Other Qualities :

- Quick learner with ability to adapt to constantly changing business environment.

- Good in client servicing.

- Target driven, go-getter ; ready to take challenge of target linked compensation

- Good analytical, product and business development skills

- Strong interpersonal and communication (written and oral) skills.