- To drive key customer metrics such as Retention & Frequency through advanced CRM techniques - Use business analytics and drive better-decision making across various functions, especially but not limited to sales and marketing - Continuously enhance and introduce innovations in the customer-lifecycle management program to grow frequency and retention through better engagement and personalization - Use the Loyalty program and design appropriate inputs to grow revenue - Leverage tools such as IBM Cognos to drive better data understanding and decision-making in areas like category development, promotion design and optimization, pricing, store-productivity enhancements - Solving business problems around Analytics with the help of predictive analytics and perform ad-hoc analyses to create valuable insights from data by collaborating with various departmental heads - Develop and articulate strategic recommendations based on rigorous data analysis - Co-ordinate with agencies to help formulate successful marketing strategies with the help of exploratory data analysis etc.

Mumbai

Kaya - CRM & Business Analytics Role 

Kaya - CRM & Business Analytics Role  ,Job Description for Kaya - CRM & Business Analytics Role  in Kaya Limited in  Mumbai for (3-8) years of experience. Apply Now!

Job Description for Kaya - CRM & Business Analytics Role  in Kaya Limited in  Mumbai for (3-8) years of experience. Apply Now!