Karvy - Manager/Senior Manager - Qualitative Research

Manager/Sr. Manager- Qualitative Research. The position is based in Delhi. Kindly share the profiles at the earliest.

About Karvy :

Karvy is a premier integrated financial services company, ranked amongst the top-5 in the country across all the business segments that it has presence in. The Group services over 70 million individual investors in various capacities, and provides investor services to 600 of the best of Corporate India. Karvy covers the entire spectrum of financial services, such as stock broking, registry services, depository services, distribution (of financial products including mutual funds, bonds and fixed deposits), commodities broking, currencies broking, personal finance advisory services, merchant banking & corporate finance, wealth management, NBFC, insurance repository, equity placement, and IPOs among others. The Group is professionally managed with a combined staff strength of nearly 8500 employees across the length and breadth of the country and ranks among the best in technology, operations and research.

About Karvy Insights :

- Karvy Insights (KI) is geared to provide innovative qualitative research tools and processes that help address complex and strategic business questions and growth goals. We apply a combination of modern techniques and futuristic technologies to provide customer-centric solutions, new conceptual frameworks, product innovation, service expansion, etc.

- We support companies with research to enable them to understand why their customers behave as they do and how to change that behavior. We apply a variety of our Qualitative - I- tools towards an in-depth exploration of what people perceive, think, believe, influence, feel or do and why ...for an understanding of the consumer pulse

Purpose of the role :

Responsible for Qualitative market research across industry

Key Responsibilities :

- Effectively build, manage and grow the business vertical across sectors and in this process, establish the expertise of Karvy Insights in the industry.

- Should be able to filter and deliver on all aspects critical to maintaining strong and long-term relationships.

- Should look for practical, functional and critical solutions in all discussions and situations, leading to a position of leadership in the 'solutions provider' context

- Should have led a team of experienced researchers, preferably with new members contributing to a growth in team size and not coming in as replacements only.

- Should be able to showcase expertise in key research approaches, models and new developments in his/ her stream of research. This experience should ideally be across sectors and not be limited to one sector only

- Should develop an excellent understanding of internal and external clients, colleagues and contractual partners, with a view to maintaining long-lasting, mutually beneficial relationships which can stand the test of adverse business scenarios.

- Should actively read and monitor different sources of information to stay updated on the business of the client, KI and contractual partners and on this basis, be able to advise on issues to be addressed/ opportunities to strengthen engagements.

- Should be able to command respect in the client organization, within Karvy and other consultants.

- Should drive initiatives for skill improvements in self and team members so that deliveries are continuously improved.

- Should be able to select, guide and mentor team members from a long-term team building perspective.

- Should be able to anticipate support needs of different team members and mobilize that through others within the team or through external sources in time to avoid a crisis.

- Should work closely with HR to manage and implement KRAs, role clarity, motivation and increments.