JP Morgan Chase - Program Associate Manager - Global US Persons - People Movement Team

Program Associate Manager - Global US Persons

Description:

The Global US Persons Program enables the firm and employees who are U.S. Persons (U.S. Citizens and Green Card Holders) outside of the U.S. to comply with U.S. employment tax withholding and reporting obligations. As an Associate Manager of the Global US Persons Program and a part of the APAC People Movement team in Mumbai, the individual will provide support the Program, as well as the associated activities list below.

Reducing employment tax risk exposure, improving controls and processes with an enhanced employee experience is our priority as a leading bank.

As the Global US Persons Program Associate Manager in the People Movement team, you will spend every day defining and delivering to our mission above. If you are someone who demonstrates excellent communication skills, with tax or payroll consulting background and wish to provide strategic thought leadership, as well as delivery of best practices, and will leverage deep understanding of the program, showcase project management skills, collaborating in a global environment, you may be the perfect fit for our team. The role reports directly to the APAC People Movement Special Tax Programs Lead.

Job responsibilities:

- Preparation and drafting of written communication (Emails/ word documents/ PowerPoints/ Comms for employees)

- Liaising with in-scope employees, around program enrollment, tax collection and follow up for dues, adhoc queries

- Assisting with the evaluation of future expansion of the program

- Developing initial project / comms plans with internal collaboration and inputs

- Reviewing current processes and policies reflecting on feedback given and to help enhance employee experience

- Making suggestions for policy and process improvements in line with changing requirements

- Keeping abreast of changes in the internal and external environment, and cascading the impacting changes to relevant stakeholders in a concise and timely manner

Required qualifications, capabilities and skills:

- Excellent Interpersonal skills, project management, organization and communications (both verbal and written) skills

- Tax / Payroll Advisory and commercial experience desired; US Tax background may be useful but not necessary

- Assisting with driving / prioritizing book of work and keeping stakeholders informed

- Tax, risk and internal control mindset, keeping employees / collaboration and stakeholder management at the center

- Support in managing escalations using professional judgement / escalating to APAC lead, as necessary

- Self-driven, independent thinker, proactive; ability to resolve day-to-day issues yet effectively consulting the team / keeping them informed or consulting externally when necessary

- Proficiency in Excel / PowerPoint

Preferred qualifications, capabilities, and skills :

- Ability to manage complex and challenging conversations

- Navigating a large corporate in a matrixed environment

- Experience in influencing / dealing with various levels of an organization hierarchy

- Managing volume of data and ability to summarize / present in a simplified manner

- Team player with ability to work in a small yet global team cohesively spread across multiple time zones, in a diverse and inclusive environment

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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