JP Morgan Chase - Payment Lifecycle Specialist

Payment Lifecycle Specialist

Description: You will be responsible for End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation

Job Responsibilities:

- Handle day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls

- End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation

- Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations

- Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base

- Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live

- Develop subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needs

Required Qualifications, Skills and Capabilities:

- 3-6 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving.

- Global experience in payments is desirable, with understanding of accounting and money move processes

- Knowledge and Experience in SWIFT

- Experience and strong working knowledge of various aspects of cash operations

- Ability to multi-task and deliver against tight deadlines

- Good communication skills to work cross-organizationally.

- Ability to adapting to new business initiatives

- Ability to be an integral team member (planning support, documenting, and communicating)

- Experience and working knowledge of various aspects of cash operations is preferred

- PC skills (PowerPoint, Excel, Word - other advanced sills preferred).

- Minimum Graduate - Master's degree preferred.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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