Roles &amp; Responsibilities - Includes specific functions/ tasks/ performance objectives. - Develop an environment of continuous focus on quantifiable productivity and quality. - Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability - Review staffing and volume trends to ensure the optimal capacity plan is in place. - Develop an environment of continuous focus on productivity and quality. - Constant and regular review of processes and performance with focus on improving departmental competency. - Identify business knowledge gaps and ensure everyone has ownership of deliverables. - Develop and lead a team that is responsive to dynamic organizational and operational changes. Foster and champion High Performance Culture where people are empowered to make decisions that affect the work/environment. - Responsible for overall Performance Management and Talent Review process. Essential Skills &amp; Experience - - Qualified professional (Graudate or higher) with a minimum of 8+ years experience in transaction processing Operations or any graduate with a higher vintage and strong team management experience in operational environment - Experience and a strong working knowledge of various aspects of Operation Management. - Excellent communication, presentation (both oral and written) &amp; influencing skills - Strong ability in driving conversations and/or influencing decisions/direction with Business / stakeholders - A proactive approach to problem solving, taking ownership of issues and having the determination to follow through; Escalate issues as appropriate. - Strong Interpersonal skills to be able to communicate internally &amp; externally and at all levels. - Proven leadership and people management skills. - Proven ability to build strong business relationships within the site and across the business. - Ability to use creative problem solving techniques to solve business issues. - An acute client focus. - Strong project management and analytical skills with working knowledge of Excel, PowerPoint, and Word. - Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met - Strong presentation skills with the ability to create executive presentations - Ability to work overtime as needed and be flexible on work schedule (24/7 work environment) About us: JPMorgan Chase &amp; Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The apply button will redirect you to an external URL, please apply there as well

Mumbai

 JP Morgan Chase - LockBox Transaction Manager/Associate - Wholesale Payment Operations  

 JP Morgan Chase - LockBox Transaction Manager/Associate - Wholesale Payment Operations   ,Job Description for  JP Morgan Chase - LockBox Transaction Manager/Associate - Wholesale Payment Operations   in JP Morgan Chase in  Mumbai for (8-10) years of experience. Apply Now!

Job Description for  JP Morgan Chase - LockBox Transaction Manager/Associate - Wholesale Payment Operations   in JP Morgan Chase in  Mumbai for (8-10) years of experience. Apply Now!