Johnson & Johnson - Key Account Manager

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

Key Account Manager will be responsible for territory sales targets, establishing relationship with internal & external customers (Doctors/ KOL's / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records.

Handling customer complaints and working towards absolute customer delight.

They will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions - to proactively ensure market leadership in the state/ territory assigned. They will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory.

Adheres to environmental policy, procedures, and supports department environmental objectives.

Essential Functions / Responsibilities

Main areas of responsibility

Achieving Sales Target

- Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis.

- Ensuring 100 % Sales achievement on monthly & quarterly basis.

Balanced Market Expansion - IOL / RIOL/OVD

- Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer's delight.

Balanced Market Expansion - Equipment's

- Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals - to be honored as per MOU. Ensuring AR control of Equipment deal. Preferably no outstanding in the market.

Development

- Developing Sound Product Knowledge; Sharing territory development plans; conducting scientific programs regularly - CME/round table meetings

Reporting & Coordination

- Maintaining field reporting subject area and timely submission of reports:

Data Recording & Analysis

- Keep update on competitor, JJSV secondary / tertiary sales in the market.

- Keeping record of JJSV installation base.

Qualifications

III.

Minimum Education Required For Proficient Performance

- A Bachelor's degree in Science/Commerce/ Engineering (Electronics/ Electrical/ Instrumentation) or Optometry.

- MBA will be an added advantage

- Minimum 5-6 years working experience in sales with at least 3-4 years of experience in medical device/ healthcare/ ophthalmology industry

Supervision / authority

VII.

Indicate below by placing an X next to the level of responsibility, if any, for directing the work production of others. This level of responsibility must be a reflection of the job itself, not the specific incumbent (select one).

- Give no supervision to others.

- Have lead responsibilities for one or more employees.

- Responsible for work flow production, training of new employees on covered jobs, answering job-related questions in one or more areas.

- In addition to "C", assist in reporting on performance, recommending advancements, implementing new or changed procedures. Generally recognized as Group Leader or Assistant Supervisor.

- Have full, direct supervisory responsibilities for a department or function.

VIII.

SUPERVISOR COMMENTARY: It is meaningful that you review each position description thoroughly. Please indicate below by placing an X by the paragraph which most closely reflects the degree to which supervisory control is exercised over the performance of the job:

- How work is done and work progress are checked under close supervision and/or clearly defined procedures.

- Under supervision, carries out general instructions in accordance with standard practice. Requires some initiative and judgment. Actions checked periodically.

- Under general supervision, works within established guidelines and has flexibility as to method, priority and timing of job duties. Requires some amount of initiative and judgment.

- Under general or minimum supervision, performs duties in terms of stated objectives. Generally works out details within broad guidelines and exercises considerable initiative and judgment.

Are you ready to impact the world?

Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Primary Location - India-Maharashtra-Pune

Organization - Johnson & Johnson Surgical Vision India Private Ltd. (8078)

Job Function - Sales

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